Some typical pain points are:
- Misaligned data causing error states
- Lack of collaboration between business units, resulting in sub-optimal solutions and error-prone manual processes
- Lack of insight into consequences of design decisions made by product development and/or decisions on product offerings made by sales and marketing
- Inefficient and slow change propagation across business units
- Broken sales processes with customer disappointments and margin reductions
Configuration Lifecycle Management (CLM) is the management of configuration definitions and individual configurations across all involved business processes. A CLM system is integrated into a number of central business processes such as:
- Product development
- Pricing of products
- Marketing communications
- Sales processes
- Sourcing of materials and parts
- Manufacturing processes
- Maintenance and service processes
A CLM solution:
- Streamlines and aligns all processes in relation to configurable products
- Supports both the product definition’s lifecycle and the ordered product’s lifecycle
- Provides cross-area collaboration between otherwise separate business functions
- Users range from back-office engineers and financial controllers to service technicians and customers
- Is used for planning, analysis and optimization as well as daily operations
- Aligns processes typically supported by other systems: PLM, CRM, ERP, various bespoke (typically outdated) systems, spreadsheets and text documents
Modern cars are built from 3000 parts at final assembly.
The parts vary from car to car based on customer preferences and regional rules.
More than 1021 buildable combinations are common.
Getting it wrong means stopping the production line while losing millions of dollars per hour.
Read more about CLM
Read the Wikipedia article about CLM
Download the whitepaper Configuration Lifecycle Management by Configit and Joy Batchelor, Technical Specialist Product Configuration, Jaguar Land Rover
Download the academic paper Bridging the Product Configuration Gap Between PLM and ERP – An Automotive Case Study by Joy Batchelor, Henrik Reif Andersen
CLM in Practice
- News item about Jaguar Land Rover’s approach