Drive Profitable Growth Through Responsive
Customer Experiences
Drive Profitable Growth Through Responsive Customer Experiences
April 29, 14.00 – 18.00 CEST | 8.00 – 12.00 p.m. EDT
Scaling is essential for long-term growth and sustainability in the competitive manufacturing landscape.
It allows manufacturers to capitalize on market opportunities, improve profitability, and drive innovation.
Join us on day one of the Summit to learn how leveraging product configuration data creates a responsive organization capable of meeting ever-changing market dynamics.
Presentations and discussions will demonstrate how removing the boundaries of traditional product configuration processes supports increased customer satisfaction, faster sales and expanded market reach.
Get inspired by industry leaders from ABB, Signify, Philips, Beko, Accenture, PTC, and more.

Topics
Customer Experience
✓ Accelerate implementation of new configurators with GenAI
✓ Provide an intuitive, guided sales process for enhanced customer experience
Service Excellence
✓ Ace Thread provides end-to-end configuration traceability
✓ As-sold and as-manufactured data facilitates fast, efficient service
Zero Errors
✓ Enhance PLM with CLM to close configuration gaps
✓ Utilize Solution Space functionality to identify misalignments
Meet the Speakers

René Wiedemann
Managing Director, Industrial Lead ASG, Accenture

Henrik Reif Andersen
Chief Strategy Officer and Co-founder, Configit

Rajat Bhattacharya
Digital Commerce Leader, Electrification,
ABB

Ralf de Greef
Digital Manager Market to Order Applications, Signify

Steven Hoppenbrouwers
Principal Digital Architect,
Signify

Tuğçe Süslü Kondak
Senior Lead, Digital Product Lifecycle Management, Beko

Peter van Meurs
Product Owner – CfLM Configit,
Royal Philips

Florian Harzenetter
Global Advisor Industrials & EHT, Senior Director, PTC

Panel Moderator: Henrik Reif Andersen
Chief Strategy Office & Co-founder Configit
With Signify, Accenture, PTC, Configit
Agenda
April 29, 14.00 – 18.00 CEST | 8.00 – 12.00 p.m. EDT
Time (CEST) | Time (EDT) | Title | Speaker |
---|---|---|---|
17.20-17.50 | 11.20-11.50 a.m. | Panel Discussion - Mastering Complexity - AI and the Digital Configuration Thread in Customer-centric Manufacturing | Moderator: Henrik Reif Andersen, Chief Strategy Office & Co-founder Configit Panelists: Signify, Accenture, PTC, Configit |
16.30-16.55 | 10.30-10.55 a.m. | From Complexity to Efficiency – Beko’s Integrated Product Configurator | Tuğçe Süslü Kondak, Senior Lead, Digital Product Lifecycle Management, Beko |
15.20-15.50 | 09.20-09.50 a.m. | Scaling Configuration Excellence – ABB Electrification’s decade long journey with Configit | Rajat Bhattacharya, Digital Commerce Leader, Electrification, ABB |
15.50-16.15 | 09.50-10.15 a.m. | Enhancing Omnichannel Sales with a Unified Configurator at Signify | Ralf de Greef, Digital Manager Market to Order Applications, Signify & Steven Hoppenbrouwers, Principal Digital Architect, Signify |
16.55-17.20 | 10.55-11.20 a.m. | Philips’ CLM Journey to Streamlined Product Configuration Management and Superior Customer Experience | Peter van Meurs, Product Owner - CfLM Configit, Royal Philips |
14.45-15.10 | 08.45-09.10 a.m. | Configuration Lifecycle Management (CLM) in the Age of AI | Henrik Reif Andersen, Chief Strategy Officer and Co-founder, Configit |
14.20-14.45 | 08.20-08.45 a.m. | Keynote - Transforming B2B Manufacturing: Driving Customer-centric Growth with CLM | René Wiedemann, Managing Director, Industrial Lead ASG, Accenture |
16.15-16.30 | 10.15-10.30 a.m. | Break | |
15.10-15.20 | 09.10-09.20 a.m. | Break | |
14.00-14.05 | 08.00-08.05 a.m. | Welcome | Moderator |
14.05-14.20 | 08.05-08.20 a.m. | Welcome from the CEO | Johan Salenstedt, Chief Executive Officer, Configit |
17.50-18.00 | 11.50-12.00 p.m. | Closing Business Day | Moderator |