Drive Profitable Growth Through Responsive
Customer Experiences

Business Day — April 29

Drive Profitable Growth Through Responsive Customer Experiences

April 29, 14.00 – 18.00 CEST | 8.00 – 12.00 p.m. EDT

Scaling is essential for long-term growth and sustainability in the competitive manufacturing landscape.

It allows manufacturers to capitalize on market opportunities, improve profitability, and drive innovation.

Join us on day one of the Summit to learn how leveraging product configuration data creates a responsive organization capable of meeting ever-changing market dynamics.

Presentations and discussions will demonstrate how removing the boundaries of traditional product configuration processes supports increased customer satisfaction, faster sales and expanded market reach.

Get inspired by industry leaders from ABB, Signify, Philips, Beko, Accenture, PTC, and more.

Topics

Customer Experience

✓ Accelerate implementation of new configurators with GenAI
✓ Provide an intuitive, guided sales process for enhanced customer experience

Service Excellence

✓ Ace Thread provides end-to-end configuration traceability
✓ As-sold and as-manufactured data facilitates fast, efficient service

Zero Errors

✓ Enhance PLM with CLM to close configuration gaps
✓ Utilize Solution Space functionality to identify misalignments

Meet the Speakers

René Wiedemann

Managing Director, Industrial Lead ASG, Accenture

 

Henrik Reif Andersen

Chief Strategy Officer and Co-founder, Configit

 

Rajat Bhattacharya

Digital Commerce Leader, Electrification,
ABB

 

Ralf de Greef

Digital Manager Market to Order Applications, Signify

 

Steven Hoppenbrouwers

Principal Digital Architect,
Signify

 

Tuğçe Süslü Kondak

Senior Lead, Digital Product Lifecycle Management, Beko

 

Peter van Meurs

Product Owner – CfLM Configit,
Royal Philips

 

Florian Harzenetter

Global Advisor Industrials & EHT, Senior Director, PTC

 

Panel Moderator: Henrik Reif Andersen
Chief Strategy Office & Co-founder Configit

With Signify, Accenture, PTC, Configit

 

Agenda

April 29, 14.00 – 18.00 CEST | 8.00 – 12.00 p.m. EDT

Time (CEST)Time (EDT)TitleSpeaker
17.20-17.5011.20-11.50 a.m.Panel Discussion - Mastering Complexity - AI and the Digital Configuration Thread in Customer-centric ManufacturingModerator: Henrik Reif Andersen, Chief Strategy Office & Co-founder Configit

Panelists: Signify, Accenture, PTC, Configit
16.30-16.5510.30-10.55 a.m.From Complexity to Efficiency – Beko’s Integrated Product ConfiguratorTuğçe Süslü Kondak, Senior Lead, Digital Product Lifecycle Management, Beko
15.20-15.5009.20-09.50 a.m. Scaling Configuration Excellence – ABB Electrification’s decade long journey with ConfigitRajat Bhattacharya, Digital Commerce Leader, Electrification, ABB
15.50-16.1509.50-10.15 a.m.Enhancing Omnichannel Sales with a Unified Configurator at SignifyRalf de Greef, Digital Manager Market to Order Applications, Signify & Steven Hoppenbrouwers, Principal Digital Architect, Signify
16.55-17.2010.55-11.20 a.m.Philips’ CLM Journey to Streamlined Product Configuration Management and Superior Customer ExperiencePeter van Meurs, Product Owner - CfLM Configit, Royal Philips
14.45-15.1008.45-09.10 a.m.Configuration Lifecycle Management (CLM) in the Age of AIHenrik Reif Andersen, Chief Strategy Officer and Co-founder, Configit
14.20-14.4508.20-08.45 a.m.Keynote - Transforming B2B Manufacturing: Driving Customer-centric Growth with CLMRené Wiedemann, Managing Director, Industrial Lead ASG, Accenture
16.15-16.3010.15-10.30 a.m.Break
15.10-15.2009.10-09.20 a.m.Break
14.00-14.0508.00-08.05 a.m.WelcomeModerator
14.05-14.2008.05-08.20 a.m.Welcome from the CEO Johan Salenstedt, Chief Executive Officer, Configit
17.50-18.0011.50-12.00 p.m.Closing Business DayModerator

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