Customer Support

Configit's Support Team is your single point of contact for technical support requests.
You are in great hands with our team of subject-matter experts.
Configit support is available to registered support contacts from companies with an active support agreement.

Support Contacts

Please visit support.configit.com to create a ticket for our Support team.

If you have trouble accessing your account or don't have one, please email support@configit.com for further assistance.

For urgent issues, after creating a ticket you may also call us on:

+45 32 70 99 12
+1 (361) 949-5541

While tickets are being received 24/7, please keep in mind that the availability of support will be determined by your SLA hours.

My Account

Account administrators will have access to the Configit License Server.

Here you can download licenses for all your Configit products and review the usage of the files.

You can also download the base product when onboarding new users.

Please get in touch with the support team if you would like to request access or need help logging in.