Philips has been a long-standing customer of both PTC and Configit – and their journey shows what Configuration Lifecycle Management transformation looks like at enterprise scale. With 16,000+ users on PTC Windchill and a global portfolio of configurable medical products, Philips faced a challenge common to large manufacturers: configuration data scattered across PLMs, ERPs, and spreadsheets, with no single owner and no single source of truth.

In this joint webinar, Gerard Quist (Capability Leader, Innovation Applications, Philips) and Daniel Joseph Barry (Configit) walk through how Philips designed and executed their CLM strategy. Aligning commercial and engineering configuration, reducing catalog update times from days to a button push, and enabling a fully touchless eStore order flow that cut lead times from over a week to three days.

Outcomes at a glance:

• Catalog updates reduced from days to near-instant
• Order lead times cut from 7+ days to 3 days
• eStore revenue rapidly growing as more markets request deployment
• Higher customer satisfaction: faster, more intuitive product configuration