Stop Configuration Errors Before They Reach Your Customers

Presented by Jesper Blak Møller, PhD, Director of System Architecture, Configit
Portrait of Heiko Markgraf
Heiko Markgraf
Senior Principal Sales Engineer
Configit
How to Capture more After-sales and Retrofit Revenue
October 28, 2025, at 11:00 a.m. ET / 4:00 p.m. CET
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Product configuration errors happen when customers need them least – right in the middle of their buying journey. Despite rigorous testing from engineering, operations, and sales teams, misaligned data between systems continues to create costly bottlenecks and frustrated customers.

The root cause? Lack of alignment and cross-system validation. Different departments build product configuration models to capture their options and rules for their purposes, but in different systems with different formats and validation methods. Engineering uses PLM, operations use ERP and commercial intent is captured in CRM and CPQ systems.

In this Tech Talk, Jesper Blak Møller, Director of System Architecture at Configit, demonstrates how Configit Ace® transforms configuration validation from reactive to proactive.

You will learn how to:

  • Validate product configuration models - Detect configuration conflicts before deployment, with clear resolution paths for blocked combinations
  • Explore precomputed Solution Space - Interactive visual representations of your product solution space of all valid possible configurations reveal hidden patterns and guide strategic decisions
  • Compare and align PLM and ERP product configuration data - Real-time comparison between PLM and ERP models identifies inconsistencies instantly, eliminating manual reconciliation

See How Configit CLM Solutions Can Fit Your Needs

Our experienced Configuration Lifecycle Management (CLM) specialists are ready to show you the benefits you can achieve.