CNH Industrial + Configit

Delivering a Consistent, Exceptional Customer Experience
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May 15-16, 2024
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With Configit’s Sales Configurator, CNH Industrial’s digital solution creates an effective and profitable selling environment for our dealers’ salesforce, ensuring reliable on-line and off-line interaction with end customers"

Stefano Firenze, CIO, CNH Industrial

Solution and Business Value

A Configit customer since 2012, CNH Industrial first launched their dealer portal, eQuipment, using Configit Runtime and Configit Model. eQuipment is currently being used in more than 120 countries.

In 2018, CNH Industrial began an initiative to align not only the applications, but also the different brands on the same application. This initiative was developed based on experience and feedback from eQuipment users with the aim to include additional CNH Industrial brands, creating a seamless user experience.

Configit’s Sales Configurator, powered by Virtual Tabulation® (VT™) technology, formed the basis of the Company’s new sales app that includes their global dealer network. The Configit Sales Configurator extracts proprietary data from SAP and converts it into VT™ files. When orders are complete, they are automatically uploaded to SAP, allowing SAP to do the entire enterprise resource planning and execution of orders.

During order fulfillment, configurations are verified against the VT™ files to ensure they are complete and consistent.

Configit partner Coolshop® developed CNH Industrial’s sales support application using Configit Sales Configurator and VT™ technology, enabling CNH to address several challenges, including:

  • Mobile access
  • Brand integrity and maintenance
  • Multi-channel sales strategy including dealers, public websites and internal ordering
computer screens
  • Solution used

    Sales Configurator
  • Industry

    Agricultural & Construction Equipment, Commercial Vehicles & Powertrains
  • Headquarters

    London, United Kingdom
Want to see the Sales Configurator solution?

Our experienced pre-sales team is ready to show you the benefits you can achieve.

Contact us today to schedule your free demo.