From a Scattered Product Configuration Approach to a Collaborative Process

CLM Summit 2021 presentation by
Gerard Quist
BPO Applications Idea to Market at Philips

This presentation will cover:
  • The transition of Philips from a traditional equipment supplier to a health-focused, solutions driven company
  • The key challenges and insights that led Philips to decide that an enterprise product configuration solution was what they needed
  • A brief run through of the process of selecting an enterprise product configuration solution and the internal stakeholders involved in the process
  • Learnings from the selection process – do’s and don’ts