At Configit, we have a view of PLM that is rather different from others. PLM is certainly a key ingredient in the manufacturing process, but we see ourselves as operating beyond the engineering-focused scope of PLM systems. Focusing only on one part of the ‘product story’ creates a blind spot for manufacturers. Because the PLM view is engineering, this view omits critical aspects of the product story, such as selling, manufacturing and service of the product. The result is manufacturers have a very incomplete picture of their product offerings.
The companies we work with all have very complex product portfolios that can be configured to suit an individual customer’s needs. From wind turbines and elevators to buses and hearing aids, we consistently see the same types of challenges.
At the top of the list of challenges is siloed data. When companies have multiple representations of a product existing in different functions of a company, the overall manufacturing process is not aligned, creating delays, re-work and errors.
In short, we believe that PLM just isn’t enough to fully support the complete lifecycle.